Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how GlowPad (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on getglowpad.com (the “Website”).
GlowPad is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Spanish and European Union data protection laws.
1. Data Controller
Business name: GlowPad
Website: getglowpad.com
Email: contact@getglowpad.com
GlowPad is the data controller responsible for your personal data.
2. Personal Data We Collect
We may collect the following types of personal data:
Identity data: name, surname
Contact data: email address, shipping address, phone number
Order data: products purchased, order history
Payment data: billing details (processed securely by third-party providers)
Technical data: IP address, browser type, device information
Usage data: interactions with the Website, pages visited
Marketing data: preferences related to promotional communications
3. How We Collect Data
We collect personal data when you:
Place an order on our Website
Create an account (if applicable)
Subscribe to our newsletter
Contact customer support
Browse our Website
Accept cookies or tracking technologies
4. Purpose & Legal Basis for Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Order processing & fulfillment | Contract |
| Payment processing & invoicing | Contract / Legal obligation |
| Customer support & inquiries | Legitimate interest |
| Website functionality & analytics | Consent |
| Marketing & promotional communications | Consent |
| Legal and regulatory compliance | Legal obligation |
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Ensure proper Website functionality
Analyze traffic and performance
Improve user experience
Deliver advertising and marketing content
You can manage or withdraw cookie consent at any time through your browser settings or the cookie banner on our Website.
6. Analytics & Advertising
We use third-party analytics and advertising tools (such as tracking pixels or analytics platforms) to understand how users interact with our Website and to improve our marketing efforts.
These third parties may process data according to their own privacy policies.
7. Payment Processing
Payments made on getglowpad.com are processed securely through trusted third-party payment providers.
GlowPad does not store full payment card details on its servers.
8. Data Sharing
We may share personal data with:
Payment service providers
Shipping and fulfillment partners
Analytics and advertising providers
Website hosting and technical service providers
Public authorities when legally required
We do not sell personal data to third parties.
9. Data Retention
We retain personal data only for as long as necessary to:
Fulfill orders and provide our services
Comply with legal, tax, and accounting obligations
Handle customer inquiries or disputes
Once data is no longer required, it is securely deleted or anonymized.
10. User Rights (GDPR)
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a data protection authority
You can exercise your rights by contacting us at contact@getglowpad.com.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
12. International Data Transfers
If personal data is transferred outside the European Union, we ensure that appropriate safeguards are in place in accordance with GDPR requirements.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated via the Website or email when required.
14. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: