Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how GlowPad (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase on getglowpad.com (the “Website”).

GlowPad is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Spanish and European Union data protection laws.

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1. Data Controller

Business name: GlowPad
Website: getglowpad.com
Email: contact@getglowpad.com

GlowPad is the data controller responsible for your personal data.

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2. Personal Data We Collect

We may collect the following types of personal data:

• Identity data: name, surname

• Contact data: email address, shipping address, phone number

• Order data: products purchased, order history

• Payment data: billing details (processed securely by third-party providers)

• Technical data: IP address, browser type, device information

• Usage data: interactions with the Website, pages visited

• Marketing data: preferences related to promotional communications

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3. How We Collect Data

We collect personal data when you:

• Place an order on our Website

• Create an account (if applicable)

• Subscribe to our newsletter

• Contact customer support

• Browse our Website

• Accept cookies or tracking technologies

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4. Purpose & Legal Basis for Processing

We process your personal data for the following purposes:

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper Website functionality

• Analyze traffic and performance

• Improve user experience

• Deliver advertising and marketing content

You can manage or withdraw cookie consent at any time through your browser settings or the cookie banner on our Website.

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6. Analytics & Advertising

We use third-party analytics and advertising tools (such as tracking pixels or analytics platforms) to understand how users interact with our Website and to improve our marketing efforts.

These third parties may process data according to their own privacy policies.

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7. Payment Processing

Payments made on getglowpad.com are processed securely through trusted third-party payment providers.

GlowPad does not store full payment card details on its servers.

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8. Data Sharing

We may share personal data with:

• Payment service providers

• Shipping and fulfillment partners

• Analytics and advertising providers

• Website hosting and technical service providers

• Public authorities when legally required

We do not sell personal data to third parties.

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9. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill orders and provide our services

• Comply with legal, tax, and accounting obligations

• Handle customer inquiries or disputes

Once data is no longer required, it is securely deleted or anonymized.

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10. User Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

You can exercise your rights by contacting us at contact@getglowpad.com.

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11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

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12. International Data Transfers

If personal data is transferred outside the European Union, we ensure that appropriate safeguards are in place in accordance with GDPR requirements.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via the Website or email when required.

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14. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 contact@getglowpad.com