Cookie Policy

Last updated: January 1, 2026

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files stored on your device when a website loads in your browser. They help ensure that the website functions properly, enhance security, provide a better user experience, and analyze performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes:

  • First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

  • Third-party cookies help us understand how the website performs, track user interactions, maintain security, deliver relevant advertisements, and improve overall user experience and speed.

Types of cookies we use

Necessary cookies

Necessary cookies are required to enable the basic features of this site, such as secure log-in, cart functionality, or adjusting your consent preferences. These cookies do not store any personally identifiable data.

CookieDurationDescription
elementorNever ExpiresWordPress theme cookie allowing the website owner to implement or change website content in real-time.
wpEmojiSettingsSupportsSessionWordPress cookie for emoji support; helps determine if the browser can display emojis properly.
cookieyes-consent1 yearCookieYes sets this cookie to remember users’ consent preferences. No personal information is stored.
woocommerce_items_in_cartSessionWooCommerce cookie to record items in the shopping cart.
woocommerce_cart_hashSessionWooCommerce cookie to detect cart changes.
wp_woocommerce_session_*2 daysWooCommerce cookie that generates a unique code for each customer to locate cart data.

Analytics cookies

Analytical cookies help us understand how visitors interact with the website and provide metrics such as number of visitors, bounce rate, and traffic sources.

CookieDurationDescription
sbjs_migrationsSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_current_addSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_first_addSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_currentSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_firstSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_udataSessionSourcebuster analytical cookie to track source of visit and user actions.
sbjs_session1 hourSourcebuster analytical cookie to track source of visit and user actions.
_ga_*1 year 1 month 4 daysGoogle Analytics cookie used to store and count page views.
_ga1 year 1 month 4 daysGoogle Analytics cookie to calculate visitor, session, and campaign data. Stores information anonymously.

Manage cookie preferences

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner, update your preferences, or withdraw consent immediately.

Additionally, most browsers allow you to block or delete cookies. Below are links for guidance on major browsers:

If you are using a different browser, please refer to its official support documentation.

GlowPad is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Spanish and European Union data protection laws.

1. Data Controller

Business name: GlowPad
Website: getglowpad.com
Email: contact@getglowpad.com

GlowPad is the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following types of personal data:

  • Identity data: name, surname

  • Contact data: email address, shipping address, phone number

  • Order data: products purchased, order history

  • Payment data: billing details (processed securely by third-party providers)

  • Technical data: IP address, browser type, device information

  • Usage data: interactions with the Website, pages visited

  • Marketing data: preferences related to promotional communications

3. How We Collect Data

We collect personal data when you:

  • Place an order on our Website

  • Create an account (if applicable)

  • Subscribe to our newsletter

  • Contact customer support

  • Browse our Website

  • Accept cookies or tracking technologies

4. Purpose & Legal Basis for Processing

We process your personal data for the following purposes:

PurposeLegal Basis
Order processing & fulfillmentContract
Payment processing & invoicingContract / Legal obligation
Customer support & inquiriesLegitimate interest
Website functionality & analyticsConsent
Marketing & promotional communicationsConsent
Legal and regulatory complianceLegal obligation

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper Website functionality

  • Analyze traffic and performance

  • Improve user experience

  • Deliver advertising and marketing content

You can manage or withdraw cookie consent at any time through your browser settings or the cookie banner on our Website.

6. Analytics & Advertising

We use third-party analytics and advertising tools (such as tracking pixels or analytics platforms) to understand how users interact with our Website and to improve our marketing efforts.

These third parties may process data according to their own privacy policies.

7. Payment Processing

Payments made on getglowpad.com are processed securely through trusted third-party payment providers.

GlowPad does not store full payment card details on its servers.

8. Data Sharing

We may share personal data with:

  • Payment service providers

  • Shipping and fulfillment partners

  • Analytics and advertising providers

  • Website hosting and technical service providers

  • Public authorities when legally required

We do not sell personal data to third parties.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders and provide our services

  • Comply with legal, tax, and accounting obligations

  • Handle customer inquiries or disputes

Once data is no longer required, it is securely deleted or anonymized.

10. User Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

You can exercise your rights by contacting us at contact@getglowpad.com.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

12. International Data Transfers

If personal data is transferred outside the European Union, we ensure that appropriate safeguards are in place in accordance with GDPR requirements.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via the Website or email when required.

14. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 contact@getglowpad.com

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